Executive

Provides high quality customer service in resolving queries of the customer related to their policies and claims • Provides inbound phone support to customers by sending/sharing necessary documents to get their concerns addressed • Handling payment disputes and payment related queries • Creating transactions for customers looking to make a payment • Additional tasks/ responsibilities may be added from time to time or as the client &/or business need arises • Participates and provides expertise as a responsible member to ensure continuous process improvement initiatives are met.

Provides high quality customer service in resolving queries of the customer related to their policies and claims • Provides inbound phone support to customers by sending/sharing necessary documents to get their concerns addressed • Handling payment disputes and payment related queries • Creating transactions for customers looking to make a payment • Additional tasks/ responsibilities may be added from time to time or as the client &/or business need arises • Participates and provides expertise as a responsible member to ensure continuous process improvement initiatives are met.

1 - 3 Years exp. With good communication