HR Information Systems Specialist

Job Purpose The HRIS (Human Resources Information System) Specialist is responsible for managing, maintaining, and optimizing the HRIS to ensure smooth operation of HR functions. This role will also provide support to the HRIS Manager in conducting system upgrades, generating reports, and working closely with HR teams to implement system improvements. Key Responsibilities Administer and maintain the HRIS platforms Manage day to day liaison between consultants, BCX help desk and end-users. Attend to daily user calls on Remedy and escalate to consultants if it cannot be resolved internally. Define Ensure T A standards applied across the group. Perform regular system updates, module management, and user access controls. Ensure the accuracy and integrity of HR data within the HRIS. Generate and analyse reports, such as headcount, turnover, payroll, benefits participation, and compliance data for HR and leadership teams. Supports the HRIS Manager to develop business requirements for any T A and HR system development or modifications. Information Data Management Consolidate data from all systems impacting on remuneration to analyse human resource-related data and identify trends and anomalies. Share relevant management information with operational and national management teams to enable reliable business decision-making. Ensure relevant remuneration information is available on the company intranet for referencing by the broader employee-base. Oversee and assure the integrity of remuneration and job grading data and information across the Group. User Support Training Provide ongoing support to HR team members and other end-users on HRIS functionalities. Serve as the first point of contact for system-related queries and issues. Liaise with Service Providers, I.T. and Employees to resolve system integration issues. Develop and deliver training materials and sessions for HR users, managers, and employees on system features and best practices. Process Optimization Identify opportunities for process automation and efficiency within HRIS operations, such as streamlining data entry or improving reporting functions. Recommend and implement improvements to enhance system usability and user experience.