Lead Real Estate Investigator

In this position, you will be responsible for investigating potential violations of the Real Estate Licensing and Practices Act and leading the Real Estate Investigators. Most cases are complaint-driven, prescreened, and assigned to an investigator's case load. It will be your responsibility to conduct interviews, request and review documentation, write comprehensive investigative reports, and communicate effectively with complainants and respondents. Your responsibilities will include, but not be limited to the following: Investigations: Conduct detailed and consistent investigations of complaints to ensure compliance with Statute and Rules. Receive, research and respond to incoming questions or complaints; provides information on statutes and rules, and/or facilitates a resolution. Managing a high-volume caseload, meticulous attention to detail, and excellent organization skills. Acting as an expert witness. Giving testimony and recommendations in court cases and/or hearings. Team Lead: Oversee a team of investigators, including: hiring, determining workload and delegating assignments, training, reviewing and monitoring and evaluating performance, initiating corrective or disciplinary actions. Interdepartmental Coordination: Facilitate seamless communication and collaboration between the Chief Investigator. Educational Development: Create and deliver training material, presentations, newsletter articles to educate staff, management, licensees and/or the general public and industry members. Operational Compliance: Evaluates operational workflows and systems through regular reviews to ensure efficiency and adherence to established policy and standards. Operational Compliance: Evaluates operational workflows and systems through regular reviews to ensure efficiency and adherence to established policy and standards.