Lead home service technician (handyman)

The Lead Home Service Technician (handyman) is responsible for performing and overseeing residential maintenance, repair, and improvement services while ensuring high-quality workmanship and excellent customer service. This role leads job sites, mentors technicians, and ensures projects are completed safely, efficiently, and according to company standards.

Key Responsibilities

• Perform a wide range of residential repair, maintenance, and improvement services including carpentry, drywall repair, painting, minor plumbing, and basic electrical work.
• Lead and supervise technicians on job sites to ensure work is completed correctly and on schedule.
• Communicate with customers to assess service needs, explain repairs, and provide updates on project progress.
• Ensure all work meets company quality standards, safety guidelines, and local building codes.
• Train and mentor junior technicians, providing guidance on best practices and technical skills.
• Maintain tools, equipment, and service vehicles in safe and working condition.
• Document completed work, materials used, and time spent on each project.
• Assist with estimating repair costs and identifying additional service opportunities when appropriate.
• Maintain a clean and organized work environment at all job sites.
• Respond to service calls and troubleshoot problems efficiently.
• experience in kitchen & bathroom renovations
• Grab Bar installations

Qualifications

• 3–5 years of experience in handyman services, home maintenance, construction, or a related field.
• Strong knowledge of residential repairs including carpentry, drywall, painting, minor plumbing, and electrical work.
• Proven leadership or supervisory experience preferred.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to lift up to 50 lbs and perform physical labor for extended periods.
• Valid driver’s license and reliable transportation.
• Ability to work independently and lead a team.

Preferred Skills

• Experience managing multiple service jobs in a day.
• Knowledge of residential building codes and safety standards.
• Experience using work order or service management software.

Work Environment

• Work is primarily performed in residential homes.
• May require climbing ladders, lifting materials, and working in various weather conditions.
• Some travel between job sites required.