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AI Enablement Analyst

TSG Risk Management · New York City, NY

External listingfull-timeabout 1 month ago

About The Role

AI Enablement Analyst

Prestigious international law firm | New York, NY | Hybrid

A top-tier, globally respected law firm is seeking an AI Enablement Analyst to help drive value from its significant AI investments. This role sits at the center of the firm's AI strategy, coordinating platform management, tracking product roadmaps, supporting adoption, and aligning new capabilities with business needs, governance, and technology standards.

If you are a client-focused professional who is passionate about innovation and driving organizational success, we encourage you to apply.

What You'll Do

  • Own the firm's core AI legal applications, with secondary responsibility for other enterprise AI tools
  • Serve as the primary point of contact for attorney inquiries, triaging questions, troubleshooting usage issues, and escalating to vendors or internal teams as needed
  • Stay current on product releases, feature launches, and licensing changes, translating updates into clear guidance for attorneys and firm leadership
  • Partner with IT, Knowledge Management, Innovation, Security, Risk, and business stakeholders on adoption and use case development
  • Coordinate testing and rollout of new features, integrations, and workflows
  • Track usage, adoption, feedback, and business value, identifying opportunities to improve return on investment
  • Maintain governance, documentation, policies, training materials, and support processes
  • Serve as a point of coordination with vendors, including issue management and follow-up on open items
  • Support evaluation of integrations with document systems, knowledge tools, Microsoft 365, and other firm platforms
  • Assist with communications, demos, and user enablement to drive responsible adoption
  • Identify emerging AI tools and capabilities relevant to legal practice and firm operations

What You Bring

Bachelor's degree or equivalent work experience

Minimum 2 years of experience in a professional services environment

General understanding of IT systems, networking, and computer software

Proficiency in Microsoft Office and similar productivity tools

Experience in legal, financial, or technology consulting industries preferred

Knowledge of legal industry specific software applications preferred, such as document management, knowledge management, document review, contract analysis, enterprise search, or time tracking

Strong communication, problem solving, time management, and teamwork skills

Ability to manage priorities and adjust projects based on customer or management feedback

Creativity, enthusiasm, strong analytical skills, and eagerness to take on responsibility and learn new skills

Ability to excel in a fast paced, dynamic technology department

Ability to work additional hours as needed

Compensation and Benefits

Salary range: $120,000 to $140,000, based on experience, skills, and qualifications. Comprehensive benefits package including paid time off, medical, dental, and vision coverage, 401(k), and health club discounts.

Location

New York, NY (hybrid)

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