Director of Commercial Aquatic Operations

Director of Commercial Aquatic Operations

• Who: A hands-on operational leader with commercial aquatics experience who thrives in fast-paced environments and can lead both field and office teams with accountability and grit.
• What: Lead day-to-day aquatic operations, staffing, maintenance, customer management, and seasonal workforce coordination across a large commercial pool services organization.
• When: Immediate opportunity for a proven operations leader ready to step into a high-impact leadership role during a critical growth phase.

Where: Atlanta

Why: This role was created to help scale a long-established commercial aquatics organization by freeing executive leadership to focus on strategic growth and expansion.

Office Environment: Onsite

Salary: Base salary of approximately $90,000–$110,000 plus incentives, company vehicle, medical benefits, PTO, and long-term growth potential, and Equity Potential.

Position Overview

A rapidly growing commercial aquatics and facility operations organization is seeking a Director of Aquatic Operations to oversee a large-scale operational division supporting commercial pools, aquatic centers, staffing programs, maintenance operations, and client relationships throughout the region.

This individual will serve as a critical operational leader responsible for managing daily execution across multiple departments while helping stabilize and scale the organization for future growth. The ideal candidate is highly organized, operationally strong, customer-focused, and capable of leading both seasonal and full-time teams in a demanding service environment.

The organization supports country clubs, municipalities, government facilities, and commercial aquatic operations, with oversight responsibilities spanning approximately 30–50 aquatic facilities and a seasonal workforce of roughly 500 employees.

This is not a highly corporate leadership role; the company is seeking a hands-on operator with resilience, accountability, ownership mentality, and the ability to lead from the front during peak operational periods.

Key Responsibilities

• ● Lead day-to-day operations across aquatic management, maintenance, staffing, and customer service functions.
• ● Oversee seasonal workforce planning, scheduling, onboarding, and operational execution for large-scale staffing operations.
• ● Manage operational leaders, field employees, maintenance personnel, and administrative staff across multiple locations.
• ● Maintain strong client relationships with commercial, municipal, and private aquatic facility customers.
• ● Resolve operational issues quickly while maintaining high levels of customer satisfaction and service delivery.
• ● Support operational planning, process improvement, staffing strategy, and organizational scalability initiatives.
• ● Coordinate closely with executive leadership to improve operational efficiency and free senior leadership to focus on growth initiatives.
• ● Maintain availability during peak seasonal periods and support high-volume operational demands.
• ● Help drive accountability, performance standards, and team culture throughout the organization.

Qualifications

• ● Strong operational leadership experience within commercial aquatics, facilities management, recreation, or related service industries.
• ● Experience managing large teams across both field and office environments.
• ● Background in aquatic operations, commercial pool management, parks and recreation, or multi-site service operations strongly preferred.
• ● Ability to lead both blue-collar and white-collar teams effectively.
• ● Strong customer-facing communication and problem-solving abilities.
• ● Hands-on leadership style with strong accountability and ownership mentality.
• ● Experience managing seasonal workforces is highly preferred.
• ● LGI (Lifeguard Instructor), CPO (Certified Pool Operator), or related aquatic certifications are preferred but not required.
• ● Military leadership, athletic leadership, coaching, or disciplined operational backgrounds are highly valued.
• ● No college degree required; leadership experience and operational success are prioritized.
• If you’re interested in learning more about this opportunity or would like to discuss your qualifications, please apply now.
• Feel free to share this opportunity with anyone in your network who might be a good fit!