Field Service Engineer - Rotary Filling Machine - Mechanical

To Perform Installation, start‐up and commissioning of the Sidel Equipment supplied to customer sites; Perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel’s equipment installed at customer sites. Finally, a good understanding of the customer needs is to be developed to provide objective advice and to ensure customer satisfaction. RESPONSIBILITY: Installation, Qualification Testing and evaluate equipment performance at customer plant, based on technical, contractual and safety specifications. Operate on Mechanical systems, HMI for regular activities and troubleshooting as per Standard Operating Procedures. Execute electrical work (e.g., cable wiring) Properly handle, check, and transfer equipment non-conformities. Prepare Job Progress and technical reports in reference to carried-out activities. Ensure ultimate internal and external customer satisfaction. Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan and customer rules. Report after sales opportunities detected on Customer site. Coach junior colleagues on the on-site behavior, technical activities, troubleshooting and reporting deliverables. Report to the Installation Site Manager for team site activities.