Carrier Manager (m/f/d)

About the role

As Carrier Manager, you are responsible for building, managing, and continuously optimizing our carrier and service provider portfolio. Your mission is to secure competitive pricing, ensure stable service levels, and establish an efficient procurement structure that strengthens our market position and supports sustainable growth.

Your mission

Lead price negotiations and manage contracts, SLAs, and framework agreements

Select and manage parcel carriers and logistics partners in line with our carrier strategy

Monitor partner performance (cost, SLA adherence, service quality) and drive improvements

Conduct cost benchmarking and market analysis to identify savings and optimization opportunities

Collaborate cross-functionally with Network Operations, Sales, Finance, and Product

Manage escalations and ensure operational continuity

Your profile

Experience in logistics, procurement, or partner management

Strong understanding of carrier pricing models and service structures

Excellent negotiation and contract management skills

Analytical mindset with experience in cost modeling and performance tracking

Structured, data-driven, and solution-oriented working style

Strong communication and stakeholder management skills

Why us?

Empowerment & Impact

: Flat hierarchies and the opportunity to shape structures and processes in a dynamic environment.

International Culture

: Be part of a vibrant company with an open and collaborative corporate culture.

Workspaces

: Work from our beautiful office in Hamburg or Venlo, with the flexibility to visit our other locations.

Individual Benefits

: Choose from a variety of perks via Riso (including a Germany Ticket, internet allowance, lunch subsidies, and more).

Work-Life Balance

: Flexible working hours, mobile working options and vacation days provide a balance.

Modern Equipment

: Benefit from modern workplace equipment.

Comfort

: Enjoy coffee, drinks, and fresh fruits in the office.

Onboarding

: Structured onboarding with our buddy program.

Community

• : Take part in regular team events.
• Your contact person

Andreas Thams

CCO