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Technical Support Engineer

Servers.com · Hanoi, VN

External listingfull-time4 months ago

About The Role

  • We are looking for a Technical Support Engineer in Ha Noi.
  • <Servers.com> is an international hosting provider with data centers in the US, Europe and Asia.
  • We provide reliable business solutions: dedicated servers, cloud technologies, load balancer, firewall, Kubernetes and monitoring services.
  • Clients use our services to deploy game servers, payment gateways, streaming services and other high-load systems.
  • We will welcome you to our team if you want to learn
  • System administration of servers from anywhere in the world.
  • Diagnose hardware, software and network server issues.
  • Work with hardware monitoring.
  • Work with cloud technologies.
  • We offer
  • Work in a team of professionals at international level.
  • Comfortable working conditions: schedule without night shifts, no overtime, no phone support, smooth integration into the workflow.
  • Mentor assistance, learning modern IT technologies.
  • Individual vocational training plan for 12+ months.
  • Opportunity to practice and improve your English.

Requirements

  • Your English is sufficient for e-mail correspondence.
  • You are attentive to details, able to search and analyze information.
  • You know what components a modern computer consists of.
  • You understand the basic principles of the Internet and computer networks.
  • Will be an advantage
  • Experience with Linux operating systems (Ubuntu, CentOS, Debian).
  • Basic knowledge of working in the Linux terminal.
  • Experience in installing Windows/Linux OS from the ground up.

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