Seasonal PT Sales Associate

What’s the role about?

As part of our team you’ll be joining our Orlando Bloomingdales location on a Seasonal part-time basis as our Sales Associate, who is responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals.

Who you are

You’ll have +2 years experience in a customer facing role in a premium or luxury retail environment

Have excellent communication and interpersonal skills

Be motivated, focused and driven to achieve individual and team goals

Be a team player

Ability to work under pressure

What you’ll be doing

Delivering a premium and tailored customer service experience

Providing in depth knowledge of the brand and our products

Communicating appropriately and effectively with customers, team members and management

Maintaining visual standards

Acting as a Reiss Brand Ambassador

What we’ll do for you

Business Wear

Generous employee discount

Company commission scheme

Health & Wellbeing perks

Plus many more

Supports the Team to positively support the brand

Supports the team to represent the brand with their personal styling, grooming standards, demeanour and overall appearance

Educates the team on our brand identity and ways of working

Supports the team through change

Works well under pressure

Ensures the team understand and conduct themselves in line with our brand values

Makes sure all aspects of silent-service, brand standards and store cleanliness are maintained

Communicates relevant company news to the team

Supports the team to deliver an elevated service experience

Leads by example demonstrating how to deliver a personalised service experience using the Reiss Experience CIC philosophy, across all customer interactions and touch points

Prioritises the customer making sure that they always feel appreciated and valued

Demonstrates they are an expert by inspiring and advising customers with all available products and services

Demonstrates how to build and nurture customer relationships, creating a loyal customer base

Helps the team keep up to date with all product, fabrics, design direction, latest trends to inspire and style outfits to suit the customers

Supports the team to achieve targets and deliver expected results

Understands store targets, budgets and KPI levers

Motivates and helps the team to deliver personal sales targets and KPI’s

Ensures the team know how to use all tools and services available to achieve personal targets

Delegates effectively

Understands how to read the commercial reports in store

Ensures all team members understand what is required of them in their role and the impact they have on the business

Supports the team to maintain a safe and operationally efficient store environment

Ensures the team adhere to all company policies and procedures

Complies with all health and safety procedures and checks in store

Ensures the store is opened and closed safely and efficiently

Supports the team to complete all stock in and out processes accurately and within deadlines

Helps the team to meet all online order deadlines

Ensures all operational procedures are met to prevent any loss to store i.e. cash or stock

Deploys the team effectively across the store to complete required tasks and meet deadlines

Supports the team to be their best

Adapts their communication style for individuals

Provides clarity when providing instructions or giving direction

Gives praise and regular feedback to the team

Demonstrate how to accept and receive feedback

Records and/or escalates any performance issues in store

Ensures the team complete required training

Encourages the team to share their point of view

Supports the team with issues and difficult situations, knowing when to escalate to management

Contributes to a diverse and inclusive environment

If you want to start your story at Reiss as our Seasonal Sales Associate, don’t miss out - apply now!

#WeAreReiss

We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.