Sr. Accounts Officer

Manage and review Move-Out Reconciliations (MORs) and deposit accounting records.Validate resident charges including rent, utilities, damages, deposits, refunds, and termination fees .Review supporting documents such as leases, ledgers, invoices, notices, photos, and reports .Research and resolve former resident disputes, balance inquiries, and account discrepancies .Support collections activities, payment plans, delinquency follow-ups, and account resolution .Review and track Final Account Statements, approvals, audits, and mailing processes .Follow SOPs, checklists, trackers, and validation procedures with high accuracy.Maintain clear documentation and audit-ready records for all account activities.Investigate account history across multiple systems and identify inconsistencies.Use sound judgment to review exceptions and escalate high-risk or unclear cases .Communicate professionally with residents and internal teams regarding account <matters.Work> independently while ensuring compliance with established processes and controls.