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Automotive Service Advisor

carcaretn · Hendersonville, TN, United States

Mechanical / Automotive EngineeringQuick applyfull-time24 days ago

About The Role

Automotive Service Advisor Opportunity at CarCare: Drive Excellence and Earn Top Rewards

At CarCare, we're not just fixing cars—we're building futures. As a family-owned, cutting-edge automotive repair business, we foster a collaborative environment where your growth is our priority. Join a team that invests in world-class training, career advancement, and a culture of shared success. Here, you'll redefine automotive excellence while accelerating your own professional journey.

Why CarCare?

  • Competitive Compensation : $70,000 - $150,000 annually (guaranteed salary + performance bonuses)
  • Comprehensive Benefits : Health, dental, and vision insurance; life insurance; paid time off and holidays; paid training; company lunches; relocation assistance
  • Supportive Culture : Work with a family that values your input, provides the tools for success, and celebrates achievements together

Key Responsibilities

  • Greet customers warmly and accurately assess their service needs
  • Prepare detailed repair orders and estimates, including materials, labor, and deductibles; clearly explain costs and timelines to clients
  • Set realistic expectations, ensuring transparent communication between customers and our service team
  • Dispatch orders to mechanics, track progress, and collaborate to resolve any issues swiftly
  • Maintain precise records of interactions, services, and follow-ups
  • Stay ahead of industry trends to offer expert recommendations and uphold exceptional customer satisfaction

Qualifications We're Seeking

  • Proven experience as an Automotive Service Advisor or in a similar customer-facing role
  • Solid mechanical knowledge and background in automotive repair or service
  • Proficiency in auto estimating, vehicle maintenance, and working with extended warranties/insurance providers
  • Outstanding communication skills to simplify technical details for customers
  • Proactive problem-solver with a passion for delivering top-tier service
  • Thrives in a dynamic, fast-paced setting while juggling priorities effectively

World-class talent deserves world-class rewards. If you're ready to be challenged, supported, and compensated like a pro, apply now—this opportunity won't last!

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