Technology Consultant

Technology Consultant

Contract

Company Description

A global leader in consulting, technology and next-generation services, the global investment company headquartered in Singapore.

Job Description

• Perform Application Support in Unix, database, and prepare the fixes or coordinate with the offshore team to come up with the necessary fixes
• Coordinate with the end business users in monitoring & resolving US Business End of Day Autosys jobs issues in investment banking
• Able to deep-dive analysis on Incident resolution & user inquiries
• Need to do some programming language, code processing along with debugging skills for any production issues
• Communicate any incidents (Incident resolution, stakeholder communication, bridge management, post mortem analysis, and action items)
• User Ticket management (Backlog review, User interface, and manual prioritization)
• Being involved in Operational risk reduction programs and Change control processes
• Understand current queue of work items handed over across shifts and review criticality/priority
• Track and ensure progress on allocated queue/mentor team members where necessary
• Planned/unplanned events – Support BCP, Migration, Holiday activities
• Meetings – Represent the cluster for Scorecard reviews, Feedback trackers

Qualifications

Education - Diploma/Graduate/Post Graduate

Experience - 1 Yrs to 10 Yrs

Nationality - Singaporean / Singaporean PR

Employment Type - 1-year Contract

Budget - 5,000 to 8,000 Per Month SGD

Good communication with analytical and problem-solving skills

Ability to handle/manage incidents and effectively communicate with users, application owner, and senior stakeholders across all areas

Knowledge of ITIL processes

Change management

Incident management

Problem management

Application Support experience with working knowledge on Unix, database, and basic knowledge on any programming Language like JAVA/Scripting language.

Must have experience in monitoring & resolving US Business End of Day Autosys jobs in an investment banking environment

Must have any programming language knowledge for deep-dive analysis on Incident resolution & user inquiries

Good communication with analytical and problem-solving skills

Ability to handle/manage incidents and effectively communicate with users, application owner, and senior stakeholders across all areas

Knowledge of ITIL processes

Change management

Incident management

Problem management

Perform Monthly Metrics Analysis, Frequent Failure and Support Efficiency/Automation, Data queries from client Managers

Experience in a programming language, code processing along debugging skills.

Good to have –

3+ years of experience in Front-office Trading support, OTC Derivative flow, Equities, Investment banking background, Client reporting, Cashflow Management, Trade Exception Resolution, and Payment system

Understanding of capital markets and back-office operations in any investment bank

Experience in trade processing and regulatory restrictions

Additional Information

1 Month Bouns

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