Associate, Community Management

About PDAX At PDAX, we believe that the future of money is digital, and our mission is to empower all Filipinos to grow their wealth through blockchain technology. As one of the first crypto firms in the Philippine market, we feel a sense of duty to our users and to the ecosystem to set the standard for safety, ease of access, and reliability. We expect our team to share in this responsibility and cherish our vision of a more open and equitable financial system. We are looking for new team members that are passionate about cryptocurrency, want to work in a disruptive, fast-growing industry, and thrive in a start-up environment. If this sounds like you, then we’d love to talk. General Responsibilities Lead and manage community discussions and moderation on Telegram, Facebook, and Twitter. Monitor and analyze top topics and featured comments on Reddit, Twitter, and Facebook. Stay up-to-date with trends to execute trendjacking opportunities for our community engagement. Develop and post weekly content on Twitter and Reddit, including polls on Telegram. Create engaging content for CryptoPCC to boost interaction. Plan and execute strategies to increase Telegram membership and community engagement. Manage and validate tasks for community campaigns. Organize community events like Traders Night and PDAXTalks. Plan new community activities to enhance member engagement. Manage PDAXPlorers performance through close monitoring of daily moderation. Closely monitor trendjacking activities and effectiveness of PDAXPlorers daily, and suggest areas of improvement. Promote and manage survey forms within the community to gather valuable feedback for platform improvements. Approve new members and manage membership data efficiently. Coordinate with the internal tech team to resolve issues and ensure timely responses to community concerns. Take charge of organizing and coordinating all in-real-life (IRL) events, including but not limited to, setting up booth exhibits, managing merchandise creation and distribution, securing necessary permits and approvals, and coordinating logistics and ensuring all preparations are in place for event success. Process fund requests for campaigns, events, and community activities. Prepare and submit liquidation reports to account for fund usage, ensuring accuracy and compliance with company policies. Qualifications Strong organizational and communication skills. Experience in managing online communities, particularly in Telegram, Facebook, and Twitter. Familiarity with trendjacking and social media content creation. Ability to work both independently and collaboratively with a remote team. Proficiency in data collection, analysis, sentiment tracking, and fund management. Familiarity with Web3. Our Culture Communication We prioritize clear and transparent communication, ensuring that there is clarity among everyone we work with. We aim to have a collaborative environment, where innovative ideas in investment strategies are shared openly and constructively, driving the industry forward. Customer-focus We think about how our decisions impact our customers and ensure we provide the best experience that we can. We believe in building lasting relationships with our clients, constantly learning from and listening to them, and always striving to look out for what’s best for both sides. Commitment We always aim to do the right thing and to do the right thing, excellently. We take accountability seriously and uphold ourselves to high standards, ensuring that we execute with attention to detail. We are dedicated to the long-term success of our clients in the dynamic world of financial technology, maintaining integrity and professionalism in every aspect of our work.