Carnation Infotech- HR Manager

Position: HR Manager

Experience: 15–18 Years

Location: Lucknow

Industry: IT / IT Services

Role Overview

We are seeking a seasoned

HR Manager

with extensive experience in the

IT industry

, capable of leading and strengthening core HR functions. The role requires a strategic HR professional with

no direct experience in Recruitment or Talent Acquisition

, but strong expertise in employee lifecycle management, HR operations, compliance, performance management, and organizational development.

The incumbent will act as a key partner to leadership, ensuring HR policies, processes, and practices are aligned with business objectives and compliant with statutory requirements.

Key Responsibilities

HR Operations & Policy Management

• Design, implement, and manage HR policies, SOPs, and frameworks aligned with IT industry best practices.
• Ensure smooth execution of end-to-end employee lifecycle processes (onboarding to exit), excluding recruitment activities.
• Drive consistency and standardization across HR processes and documentation.

Employee Relations & Engagement

• Act as the primary point of contact for employee relations, grievances, and conflict resolution.
• Foster a positive work culture and high employee engagement through structured initiatives and programs.
• Advise managers on employee conduct, disciplinary actions, and performance improvement plans.

Performance Management

• Own and manage the performance management system (goal setting, mid-year reviews, annual appraisals).
• Partner with business leaders to ensure effective performance tracking and development planning.
• Drive performance calibration and merit/bonus processes.

Compensation, Benefits & Payroll Coordination

• Manage compensation structures, salary revisions, incentives, and benefits administration.
• Coordinate with payroll teams/vendors to ensure accurate and timely payroll processing.
• Support leadership with compensation benchmarking and internal parity analysis.

Statutory Compliance & Governance

• Ensure compliance with all applicable labor laws, IT industry regulations, and statutory requirements.
• Manage audits, inspections, and statutory filings in coordination with external consultants.
• Maintain accurate HR records, employee files, and compliance documentation.

Learning, Development & Capability Building

• Identify training needs and drive learning & development initiatives for employees and managers.
• Support leadership development and succession planning programs.

HR Analytics & Reporting

• Prepare and present HR MIS, dashboards, and insights for senior management.
• Track key HR metrics related to attrition, engagement, performance, and compliance.

Required Qualifications & Experience

• 15–18 years of overall HR experience
• within the
• IT / IT Services industry
• .
• Proven experience in
• core HR, HR operations, employee relations, compliance, and performance management
• .
• No prior experience in Recruitment or Talent Acquisition
• (mandatory).
• Strong understanding of Indian labor laws and statutory compliance.
• Experience working closely with senior leadership and business stakeholders.

Key Skills & Competencies

• Strategic HR thinking with strong execution capability
• Excellent stakeholder management and communication skills
• High integrity and ability to handle sensitive information
• Strong problem-solving and conflict-resolution skills
• Process orientation with attention to detail

Reporting To

Senior Management / Leadership Team