Key Account Manager- Affordplan

Title – Key Account Manager (Hospitals)

About Affordplan: Transforming India's Healthcare Ecosystem

• Affordplan is a category-leading Health-Fintech platform. Our mission is two-fold: we drive
• financial access for patients
• through our established product,

Swasth

• , and we enhance
• operational efficiency for providers
• through our new supply chain platform,

PROCALYX

TM

• .
• Our focus for this role is on

PROCALYX

TM

: Intelligent Procurement for Modern Healthcare.

PROCALYX

TM

is an AI-driven procurement intelligence platform revolutionizing the healthcare supply chain.

PROCALYX

TM

• provides hospitals with the market intelligence to
• optimize procurement
• and empowers Pharma/Med Device companies with consumption insights for strategic market penetration.

Our Model

We are a pure information exchange platform, creating a transparent, efficient ecosystem for smarter, data-driven collaboration between hospitals and manufacturers.

Momentum

Launched in a pilot phase,

PROCALYX

TM

• is already demonstrating
• significant traction
• with both hospitals and major pharmaceutical/medical device manufacturers.

About Job

Position Title: Key Account Manager (Hospitals)

Location: Gurgaon, Hyderabad, B’lore, Chennai

Job Type: Full-Time

Job Overview

The

Key Account Manager

• will be responsible for
• driving strategic adoption, utilization, and value realization

of the

PROCALYX

TM

platform across key hospital accounts. This is a

consultative role

that requires a deep understanding of hospital finance and procurement to translate platform intelligence into tangible cost savings and profitability improvements. The KAM will work closely with hospital CXOs, finance, and procurement teams to enhance operational efficiency.

Key Responsibilities

Hospital Relationship Management

Act as the primary point of contact for hospital partners, ensuring strong engagement, satisfaction, and long-term collaboration with hospital leadership (CXOs, Finance Heads).

Platform Adoption & Change Management

• Lead the technical and operational onboarding process. Drive
• proactive change management
• within hospital teams to embed the platform's data-driven insights into their daily procurement and decision-making workflows.

Value Realization & ROI Reporting

• Monitor platform adoption and consumption data to quantify the platform's ROI for the hospital.
• Present strategic, data-backed reports to CXOs and finance teams
• detailing cost savings, margin optimization, and procurement efficiencies achieved.

Issue Resolution & Compliance

Address hospital concerns, resolve operational challenges, and ensure adherence to SCM platform policies and best practices.

Cross-Team Collaboration

Work closely with the Product, Data Science, and Manufacturer KAM teams to translate hospital procurement challenges into refined platform features and better internal support.

Market Research & Competitor Analysis

Stay updated on industry trends, competitor offerings, and evolving hospital procurement challenges to identify new opportunities and strengthen the value proposition.

Key Skills

Strategic Hospital Partnership Management

• Proven ability to manage complex, long-term partnerships, specifically engaging
• CFOs, Procurement Heads, and Hospital CXOs.

Deep Domain Expertise

Strong practical knowledge of hospital finance, procurement workflows, and the broader healthcare supply chain dynamics in India.

Analytical & Value-Based Consulting

Demonstrated ability to interpret complex procurement, consumption, and market data, translating it into clear ROI presentations and actionable strategic advice for hospital leadership.

Communication & Negotiation

Exceptional verbal and written communication skills to engage and influence stakeholders across the hospital hierarchy.

Team Collaboration

Proven ability to work cross-functionally with internal and external stakeholders to achieve shared platform goals.

Qualifications

• Bachelor’s degree in Business, Healthcare Management, or a related field (MBA preferred).
• 5-7 years of experience in key account management, hospital partnerships, and CXO-level relationship management.
• Understanding of hospital procurement workflows and SCM solutions is an advantage.