Account Expansion Analyst — Healthcare Services

NEOLYTIX Healthcare Management Services | Chicago · Gurugram · Manila Account Expansion Analyst Healthcare Services | Gurugram, India | Full-Time LOCATION Gurugram, India EMPLOYMENT Full-Time EXPERIENCE 2–4 Years WORK MODE Work from Office ABOUT NEOLYTIX Neolytix is a healthcare services company headquartered in Chicago, serving 220+ healthcare provider organizations across the United States. Our services span Revenue Cycle Management, Credentialing, Medical Coding, Patient Access, and Consulting — delivered from Gurugram and Manila. ABOUT THE ROLE We are building a dedicated account growth function and need an analytical, process-driven professional to be its operational engine. You will maintain client intelligence, execute targeted outreach campaigns, build data-driven materials, and support account reviews for clients ranging from mid-size practices to large health systems. KEY RESPONSIBILITIES Build and maintain account mapping across 220+ client accounts Monitor healthcare delivery data to identify cross-sell and win-back opportunities Execute targeted outreach campaigns using CRM workflows Prepare data packages and materials for client account reviews Produce monthly industry intelligence briefs for client distribution Track pipeline activity, generate dashboards, and maintain CRM data integrity Coordinate with delivery teams to systematize opportunity identification WHAT YOU BRING 2–4 years in healthcare BPO analytics, sales operations, or B2B marketing operations CRM proficiency (HubSpot preferred) Strong Excel/Google Sheets skills Working knowledge of healthcare revenue cycle concepts Professional written English communication Process-oriented mindset with strong attention to detail Ability to maintain US-overlapping hours (3–4 hours with Central Time) NICE TO HAVE Prior experience in a healthcare BPO environment HubSpot or Salesforce certification Dashboard experience with Power BI, Looker, or similar Exposure to account-based marketing (ABM) strategies WHY JOIN NEOLYTIX Be part of a high-growth healthcare services organization with a clear expansion roadmap Work directly with senior leadership on strategic client growth initiatives Build meaningful expertise at the intersection of analytics, healthcare, and growth operations Collaborative, low-politics culture with visibility into real business outcomes