Billing Manager

An MRA Member is looking for... Billing Manager Compensation: $95k-$105k annually Location: Waukesha Area Make an Impact We're looking for a detail-oriented Billing Manager to help ensure accurate, timely billing while delivering outstanding service to both customers and internal teams. If you enjoy solving problems, keeping organized, and working in a fast-paced shipping and logistics environment where accuracy matters, this role offers an opportunity to make a meaningful contribution every day. What You'll Do Review supporting documentation to ensure billing accuracy Generate and process contract OTR trucking invoices in a timely manner Serve as primary point of contact for trucking brokerage billing questions, escalations, and problem resolution Reconcile payments, account balances, and billing records Research and resolve billing discrepancies with customers and internal departments Create customer orders and quotes, review tickets for accuracy, and support sales administration activities Monitor outstanding receivables and assist with collection follow-up as directed Maintain accurate billing records and supporting documentation Prepare reports and documentation for month-end and audit activities Provide administrative support across multiple business functions Cross-train to provide operational support as business needs require What We're Looking For 3-5 years of experience in billing, accounting, customer service, or administrative support Strong attention to detail and a commitment to accuracy Excellent organizational, communication, and problem-solving skills Ability to manage multiple priorities and meet deadlines Proficiency with Microsoft Office, especially Excel, and business software systems A collaborative mindset and willingness to support the broader team Why You'll Succeed You enjoy identifying and resolving problems You communicate professionally with customers and coworkers You take ownership of your work and follow through You thrive in a fast-paced environment without sacrificing quality You continuously look for ways to improve processes and efficiency Working Environment Primarily office-based with occasional exposure to operational or industrial environments Schedule flexibility may occasionally be required based on business needs Occasional travel between company locations may be required Physical Requirements This position requires extended periods of sitting with occasional standing, walking, bending, reaching, and lifting up to 50 pounds. Candidates must be able to analyze information, make sound decisions, communicate effectively, and maintain attention to detail in a fast-paced environment. We Make it Easy Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees. As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce. We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.