Data Center Technician I

Position Overview MetroSys is seeking a dependable and motivated Data Center Technician I to support the day-to-day operations of a mission-critical data center environment in Portland, OR. This role is responsible for providing hands-on support for server hardware, cabling, rack installations, and infrastructure maintenance while ensuring high availability and operational excellence. This is an excellent opportunity for an entry-level or early-career IT professional looking to build a career in data center operations, infrastructure, or enterprise technology. The ideal candidate is mechanically inclined, detail-oriented, and eager to learn enterprise hardware and data center best practices. Key Responsibilities Perform rack-and-stack installation of servers, network equipment, and storage devices. Install, label, organize, and troubleshoot copper and fiber cabling. Replace failed hardware components, including: Hard drives Power supplies Memory Network interface cards Server components Perform basic diagnostics and break/fix activities on enterprise hardware. Support equipment moves, additions, changes, and decommissioning activities. Monitor equipment health and respond to infrastructure alerts as directed. Assist with inventory management, asset tracking, and equipment audits. Document completed work, maintenance activities, and infrastructure changes. Escalate hardware, networking, or systems issues to senior engineers when appropriate. Follow established operational procedures and change management processes. Maintain a clean, organized, and secure data center environment. Required Qualifications 0–2 years of experience in IT support, desktop support, or data center operations. Basic understanding of: Computer hardware Servers and storage Networking fundamentals Cabling standards Ability to safely lift and move equipment weighing up to 50 pounds. Comfortable working in a structured, fast-paced operational environment. Strong attention to detail and organizational skills. Excellent communication and teamwork abilities. Preferred Qualifications CompTIA A+, Server+, or Network+ certification. Experience with: Rack-and-stack deployments Structured cabling Enterprise server hardware (Dell, HPE, Cisco, Lenovo) Familiarity with Windows Server or Linux operating systems. Previous experience in a data center, colocation facility, or IT operations environment. Experience using ticketing systems such as ServiceNow, Jira, or similar.