Import Coordinator - Customs Entry Writer

Leading Freight Forwarder / NVOCC/ Customs House Broker/ Tank Container Operator, with locations in 24 countries and over 3300 employees strong, is seeking a highly motivated and organized individual to fill the position of Import Customer Service Representative – Customs Entry Writer in our Jersey City, NJ office. Key Responsibilities Preparing and submitting customs entries: This involves preparing the necessary documentation and data for US Customs and Border Protection (CBP) and other government agencies like the FDA, Fish Wildlife Service (FWS), USDA, etc. Transmission of Customs Entries to U.S. Customs for import shipments Ensuring compliance: Verify accuracy of documents (commercial invoices and other required shipping document, etc.) and ensure compliance with US Customs regulations. Coordinating with various parties: Communicate and coordinate with both internal and external customers, carriers, freight forwarders, customs officials and other agencies to ensure smooth clearance of goods Problem-solving: Resolve documentation discrepancies, Customs exams, FDA holds, or other issues related to Customs clearance. Receiving, reviewing, and processing import documentation for an assigned base of accounts Preparing daily activities including: preparing delivery orders and communicate to trucker and customer the coordinate all involved parries for the pickup and delivery of cargo, filing ISF (Importer Security Filing), answering emails Processing documents through internal systems and interfaces, providing updates and communicating to both internal and external customers to produce timely and compliant transactions Research and verify key entry transaction records by tracing HBLs, commercial invoices, and other required documentation to determine record availability and support accurate processing. Corresponding with overseas agents and clients Working with steamship lines/airlines/trucking companies to obtain quotations and handle the movement of freight Developing and maintaining excellent customer service to internal and external customers Preparing quotations Handling the files from A to Z Responsible for ensuring legal compliance, provide import guidance and control within government rules and regulations.