Educational Services Specialist

Position Overview: Laerdal Medical is seeking an Educational Services Specialist to join our US Services team. In this role, you will be responsible for delivering high-quality educational services and product information to both internal and external customers. By applying your expertise in educational methodology, clinical experience, and simulation-based training, you will support clients in effectively utilizing Laerdal’s solutions to enhance their medical training programs. Your work will play a key role in developing and improving clients’ capabilities to deliver high-quality medical training—ultimately contributing to Laerdal’s mission of helping save lives. Responsibilities: Training Delivery Customer Support: Deliver standard educational content for internal and external training needs, primarily onsite at customer locations, with occasional virtual or alternative delivery methods. Provide educational support and address customer inquiries at SUNs, Mini-SUNs, and approved trade shows. Client Needs Assessment Educational Solutions: Analyze client learning objectives and training needs to recommend appropriate educational solutions. Apply knowledge of Laerdal’s Education Services portfolio, including its economic, clinical, and educational benefits, to align solutions with customer needs. Recommend and implement products, services, and programs to enhance clients’ training capabilities. Curriculum Training Resource Support Support clients in developing training resources, including curricular needs, courseware (such as Laerdal Scenario Cloud Content), training plans, lesson plans, and customized training materials. Sales Business Support Assist in promoting and supporting the sales of Laerdal’s products, services, and programs by identifying customer needs and recommending appropriate solutions. Training Plans Lesson Plans Customized Training Support Materials Compliance System Management Adhere to company policies and procedures while maintaining proficiency in organizational systems such as Salesforce.