Sales Assistant, Ann Sacks

Location: Onsite - New York Showroom (18th St), typically Mon-Fr About Ann Sacks For over four decades, Ann Sacks has been synonymous with exceptional craftsmanship, timeless design, and innovation in tile and stone. What began in Portland, Oregon as a simple venture into tile has grown into a luxury design brand offering tile, slabs, stone furniture, fireplaces, baths, and home accessories. As part of Kohler Co., Ann Sacks combines the creativity and entrepreneurial spirit of a design-led luxury brand with the strength, resources, and stability of a global organization. Across our support office, manufacturing teams, and showrooms, we maintain a small-business feel with a national footprint. Opportunity The primary responsibility of the Sales Assistant is to ensure a gracious experience for our clients, complete operational showroom tasks, and support the sales organization in achieving its goals. This role works with our internal teams and interacts directly with clients in-person, by phone, and email. Success in this position includes client satisfaction, efficient execution of sales process tasks, timely completion of operational support tasks, and effectively modeling our company behavioral norms and brand standards. The ideal candidate will learn the end-to-end sales process and develop advanced client relationship skills with potential to advance into a sales role. Essential Job Functions Client-Facing Responsibilities Act as a brand concierge and provide a warm welcome, leading brand introduction showroom journey Gracious qualifying of all clients (design trade, homeowners, other trades) Field and direct customer inquiries via phones email Utilize Salesforce to document client interactions, including phone calls and quote requests. Assist clients as needed on the selling floor Support sales team with quote creation Showroom Operations Sales Support Maintain sample inventory including order placement, tracking, and receiving Maintain office supplies including hospitality items, wrap/pack materials, and marketing collateral Assist in showroom merchandising displays and general upkeep, including light housekeeping Provide administrative and coordination support for senior sales reps. May support additional showroom locations virtually with tasks such as ordering supplies and samples Product Showroom Knowledge Be a product and showroom floor expert to effectively assist clients. Maintain working knowledge of product lines and engage in ongoing product knowledge upskilling. Marketing Client Engagement Assist in preparation of product launches, client appointments, materials prep, follow up communications etc. Operational and hosting support for execution of showroom events Salesforce administration of Material Bank Leads, follow-up communications as directed This does not represent an all-inclusive list of job duties, and may change depending on business needs and local market.