Trainee - Vendor Portal Support (finance)
ZF Friedrichshafen AG · Częstochowa, Śląskie, PL, 42-200
About The Role
Req ID 89077 | Częstochowa, Poland, ZF Automotive Systems Poland Sp. z o.o. About the Team: If you would like to develop your career within a dynamic international organization, we have a great opportunity for you. Join our team at the European Shared Service Center in Częstochowa and grow in a supportive and collaborative environment that will help you build valuable experience and expertise. What you can look forward to as a Vendor Portal Support Trainee: Act as the first point of contact for suppliers regarding the ZF Vendor Portal. Monitor and manage the dedicated Vendor Portal support mailbox. Respond to supplier inquiries related to portal access, user management, and general portal functionality. Analyze incoming requests and resolve standard questions independently after training. Escalate technical issues to IT support teams and create incident tickets when required. Collaborate with suppliers and internal stakeholders in an international environment. Gain hands-on experience with portal administration, support processes, and business communication. Your Profile as a Vendor Portal Support Trainee: University degree completed or currently pursuing studies. Good command of English (minimum B2 level), especially in written communication. Confident user of Microsoft Outlook and other standard MS Office tools. Strong communication and customer-service skills, with the ability to interact professionally with global suppliers. Ability to understand issues, prioritize requests, and coordinate with the appropriate stakeholders. Basic IT affinity and willingness to learn new systems and processes. Well-organized, proactive, and detail-oriented. German language skills and previous support or administrative experience are considered a plus. Why you should choose ZF in Częstochowa: 15-month internship program based on an employment contract. Opportunity to work for a global corporation in an international environment. Hybrid working model. Fast-track professional development opportunities. Insurance coverage, private medical care, and access to a benefits platform. Comprehensive onboarding and training program for new employees. Be part of our ZF team as Trainee - Vendor Portal Support (finance) and apply now! Contact Joanna Becher
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