Marketing Analyst

This role exists to help Setmore execute marketing initiatives that don't naturally fit into a single marketing function. From new product initiatives and customer engagement programs to strategic partnerships and special projects, you'll work across the business to turn ideas into execution.

This is a varied role that requires someone who's organised, adaptable and enjoys solving new problems. One month you may be helping launch a customer education program. The next you could be supporting Setmore Spark, coordinating partner campaigns or working with Product and Customer Success to improve customer adoption.

We're looking for someone who enjoys building new initiatives from the ground up. You'll work with multiple teams, coordinate moving pieces and ensure projects move forward without losing momentum.

This isn't a reporting role. It's an execution role for someone who enjoys variety, takes ownership and isn't afraid to work outside a traditional job description.

Roles & responsibilities

• Support the execution and growth of strategic marketing initiatives such as Setmore Spark and future business programs.
• Coordinate customer engagement initiatives including webinars, customer education sessions, product awareness campaigns and community programs.
• Work with external partners to execute co-marketing initiatives, product adoption campaigns and market development fund (MDF) activities.
• Support product adoption initiatives by coordinating campaigns across multiple marketing channels.
• Assist with customer onboarding programs and communication initiatives alongside Customer Success and Product teams.
• Coordinate content, design, engineering and marketing teams to ensure campaigns are delivered on time.
• Manage project plans, timelines and follow-ups across multiple marketing initiatives simultaneously.
• Track campaign performance and prepare reports to measure outcomes and identify opportunities for improvement.
• Support customer research, competitive research and new business opportunities as required.
• Take ownership of special marketing projects that require cross-functional collaboration across the organisation.