Warehouse Manager

Reports to: Group Operations Manager

Role Mission

The Warehouse/Site Manager acts as the strategic lead for the designated ADS facility. This role is not just about moving boxes; it is about optimizing production throughput (Kitting), managing the facility’s P&L through labor efficiency, and serving as the primary point of contact for high-value Cosmetics and Beauty brand clients.

Key Responsibilities

• Full-Site Oversight: Accountable for all departmental functions including Pick-Pack, Kitting, Production, and Shipping/Receiving.
• Strategic Client Management: Serve as the local point of contact for Cosmetics and Fragrance brand partners, ensuring "Fulfillment Rates" exceed Service Level Agreements (SLAs).
• Operational Reporting: Generate and present weekly performance reports to the Group Operations Manager regarding labor costs, accuracy, and facility safety.
• Production Planning: Oversee complex "Kitting" projects, ensuring labor is scaled appropriately for seasonal peaks in the Beauty industry.
• Staff Development: Responsible for the full lifecycle of employment, from screening and hiring to performance management of direct reports.

Requirements

• Experience: 5+ years of operations management experience, specifically within the 3PL or consumer goods sector.
• Skills: Advanced computer proficiency with experience in ERP/WMS integration and labor management reporting.
• Education: Bachelor’s degree in Supply Chain, Business, or a related field (strongly preferred).