CMS Consultant

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. Carrier Managed Services Consultant Ciena is committed to a people‑first philosophy, fostering a flexible and inclusive environment that supports individual growth, wellbeing, and belonging. As the global leader in high‑speed connectivity, Ciena builds adaptive networks that empower customers, partners, and communities to thrive. Reporting to the EMEA Head of Partners, this role is a key contributor within the Ciena Partner Network Ecosystem (CPNe), shaping and scaling carrier managed services that unlock new revenue streams, strengthen strategic partnerships, and accelerate growth across the global telecommunications ecosystem. How you will make an impact: • Drive the development and monetization of new carrier managed services, including productization, lead‑to‑cash processes, operational support systems (OSS) and business support systems (BSS), and partner‑facing service storyboards • Lead consultative sales and business development initiatives spanning strategy development, executive‑level engagement, opportunity qualification, and support through deal closure • Identify priority market segments, quantify addressable opportunities, and assess competitive dynamics to unlock new growth across the partner ecosystem • Build and sustain strong executive relationships with partner sales and marketing leaders to accelerate joint go‑to‑market success • Lead partner onboarding, enablement, and market development activities to support effective adoption and scale • Apply best practices in consulting, sales enablement, marketing, and business development aligned with Ciena values and team culture • Monitor progress against business objectives and guide resource prioritization, including operating expense (OPEX) and Market Development Funds (MDF) The must haves: • 8+ years of experience working in or with telecommunications service providers or network operators across sales, channel sales, business development, product management, or consulting roles • 5+ years of experience in a telecommunications consulting role or equivalent consulting experience • Proven experience across the telecommunications ecosystem, including global carriers, Tier 1 and Tier 2 operators, regional service providers, multiple system operators (MSOs), data center operators, and cloud providers • Demonstrated experience across the service provider product development lifecycle, including service launch, operationalization, and go‑to‑market enablement • Experience with direct and indirect sales strategies, including wholesale and enterprise communications services • Strong knowledge of channel programs, channel policies, and partner management models • Bachelor’s degree in business or a related field, or equivalent relevant leadership experience Nice to haves: • Master of Business Administration (MBA) or advanced technical degree • Strong analytical, collaborative, and executive‑level communication skills • Ability to prioritize and operate effectively in a fast‑paced, dynamic environment • High motivation with the ability to manage multiple competing priorities across accounts • Willingness to travel frequently in support of partners and customers Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require. Join our Talent Community and get early job alerts, personalized career tips, and insider insights. Discover how Ciena's unique blend of deep humanity and relentless innovation creates an exceptional workplace culture. Explore CienaLife.