Customer Services Engineer

Job Description :- Main Accountabilities We are looking for a Customer Service Engineer to support Barco’s Diagnostic & Imaging business, with a strong focus on radiology environments and medical display systems. This role involves installation, maintenance, repair of diagnostic monitors, and delivering high-quality technical support to customers and partners. Key Responsibilities Review site specifications and prepare installation plans for diagnostic imaging solutions and medical monitors. Install and commission systems ensuring high customer satisfaction and cost efficiency. Provide technical support and training to certified dealers and assist in installations. Diagnose, troubleshoot, and repair diagnostic monitors and imaging systems. Report customer feedback and discrepancies to support product improvement. Perform onsite demonstrations and preventive maintenance in radiology environments. Maintain service reports and escalate unresolved customer issues. Build strong customer relationships through regular communication and visits. Provide technical support across the organisation. Support sales activities, demonstrations, and trade shows. Required Education, Experience & Competencies Education : Technical Bachelor, or higher, or equivalent through experience Experience : 4–7 years Competencies (Must Have): Ability to schedule and perform assignments independently Strong communication skills and customer orientation Proficiency in English (speaking, reading, and writing)