Lead, HR Operations

About BJAKThe original mission of BJAK is we believe people deserve smarter ways to plan, save and grow their money. This is the origin of our name.Started in 2019, we built the first mobile-first insurance platform, enabling insurance to be accessible online by millions in the region. Today, it's the leading insurance platform in Southeast <Asia.Today>, we are expanding ways to help people in the region — this includes spending, saving, investing, exchanging, travelling, and more. Our mission is to help people get more from their money every day.We have teams working around the world, with over 20 nationalities across our offices and remote locations. We are looking for people who enjoy building, improving, and solving problems. About the RoleYou will lead HR Operations for BJAK's global <team.You> will own the operational foundation that supports employees across multiple countries, ensuring HR processes are accurate, compliant, and scalable as the company grows.This is a hands-on role. You will build and improve HR processes, manage global HR operations, and work with local partners and vendors to ensure a consistent employee experience across different markets. What You Will Be DoingOwn HR operations across the global employee lifecycle, including onboarding, transfers, promotions, and offboardingBuild and improve HR processes, policies, and SOPs that can scale across multiple countriesOversee global HR systems, employee records, reporting, and data governanceManage payroll coordination, benefits administration, employment documentation, and statutory compliance with local partners and EOR providers where applicableEnsure HR operations remain accurate, compliant, and audit-ready across all locationsImprove operational efficiency through process redesign, automation, and system improvementsLead and develop the HR Operations function while partnering with leadership to support global expansion What You Will Need7+ years of experience in HR Operations, People Operations, or HR AdministrationExperience supporting employees across multiple countries or regionsStrong understanding of global HR operations, employment documentation, payroll coordination, HR systems, and complianceExperience building and improving HR processes in a fast-growing companyStrong operational mindset with high attention to detailComfortable balancing hands-on execution with process improvementStrong communication and stakeholder management skillsAbility to work across different countries, cultures, and time zones LocationThis role is remote, but candidates must be based in China. We are hiring specifically for this market, so applicants should already be based in China. LanguageEnglish is our main working language across global teams. Strong English communication is required. Interview ProcessOur process is designed to move fast:1. Online assessment or practical task2. Role-specific interview3. CEO / final roundFor strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process. Candidates who complete assessments quickly will be prioritized.