Service Manager, Minneapolis MN

👋🏻 I’m Tommy, and I’m the CEO of A1 Garage Door. I’m glad you’re here. I started the company in 2007, and we have since grown to be the largest residential garage door service company in North America, operating in 40 markets+ across 20 states. As a Service Manager, you will help assist in the daily tasks of an Area Manager including scheduling, coaching, maintaining warehouse organization, managing inventory, and assisting in garage door service <work.You> Should Apply If: ✔️You are a master of ownership. You see a problem, you solve the problem! 🧑‍🤝‍🧑You train and coach for performance like your life is depending on it ‍⚙️You lead by example, leveraging company's vision and values‍‍⚡You have a bias for action and you make it happen every day‍📈 You are self-motivated and you are looking to grow your career You Shouldn’t Apply If: You prefer working where there is no one to talk to You think that management is "more chill" Systems/software scare you. The Job: Provide direct oversight and guidance to up to 20 field employees to include: service technicians and maintenance techniciansResponsible for batch/deposits, tracking Divvy expenses, and purchasingTrack budgets and profit and loss statements.Actively monitor and manage fleetOrder and organize non-inventory itemsAudit and review inventory counts for accuracy and disposition discrepanciesOrganize space in the warehouse and perform and oversee cleaning duties, maintain product, tools, equipment, and work area in a clean, orderly, and safe mannerProvides performance management guidance to line management through weekly 1:1 and as needed (e.g., coaching, PIP's, career development, disciplinary actions)Responsible for hiring events, recruiting, interviewing, on and offboarding employeesResponsible for development of Apprentices into Graduating to be Technicians, Techs to Sr. Techs, Sr. Techs into Field Supervisors and beyond Basic Requirements: Be nice! I know, we shouldn’t have to say that, but we mean itMinimum of 3 years managerial experience supporting and training a teamExcellent interpersonal and customer service skillsExcellent organizational skills and attention to detailAbility to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policiesExcellent time management skills with a proven ability to meet deadlinesStrong analytical and problem-solving skillsProficient with Microsoft Office Suite or related softwareProficient in computer skills to be able to learn and use the current CRM system which is Service TitanMust be able to lift up to 50 pounds at times #INDA1Benefits and other cool stuff:· Medical, dental, vision, 401K· Paid Time Off· Weekly Pay· Internal Promotion opportunities· Company swag(Please note: benefits are not available for part time, temporary or contract roles) A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.