Asistente de bodega y logística

Receiving Operations Receive and unload products from suppliers and transport companies. Check that the products and quantities match the delivery documents. Inspect the physical condition of the products and report any damage, shortages, or differences. Record product receipts correctly in the company systems. Storage and Inventory Management Store products in the assigned locations following warehouse procedures. Ensure proper stock rotation using the FIFO (First In, First Out) method. Keep the warehouse clean, organized, and safe. Perform cycle counts and scheduled physical inventory counts. Investigate and report inventory differences. Record all stock movements to maintain inventory accuracy. Report low stock levels and replenishment needs. Order Fulfillment Review operational tickets in Zendesk every day. Manage and resolve assigned tickets within the required timelines. Follow up on orders from receipt to shipment. Coordinate with the relevant teams to resolve issues related to orders, inventory, and deliveries. Prepare orders for home delivery by checking products, quantities, batch numbers, and required documents. Assemble product kits and promotional materials according to commercial campaigns. Prepare internal transfers and shipments when required. Keep ticket information updated in Zendesk to ensure process tracking. Operational Support Provide support to Shop Operations when required. Follow operational procedures, quality standards, and safety guidelines. Identify opportunities to improve receiving, storage, inventory, and order fulfillment processes. Support special activities, events, and projects related to logistics operations.