Junior Operational Defect Manager​

PLACE OF WORK 4024 Debrecen, Barna utca 23. AREA OF EMPLOYMENT IT START OF WORK as soon as possible EMPLOYMENT TYPE Full-time megállapodás szerint .profile_item { list-style-type: none !important; } .profile_heading { font-weight: bold; } .profile_content { padding-bottom: 0.5rem; } .profile_section:has(.profile_item:empty) { display: none; } Your responsibilities: Supporting the management of defects throughout their lifecycle — from identification and classification through to resolution and closure​ Reviewing for completeness and quality — ensuring expected/actual results, screenshots and steps to reproduce are properly documented​ Checking for duplicate defects and ensuring correct severity and priority classification​ Supporting daily defect resolution calls by preparing defect lists and tracking action items​ Monitoring defect status and following up with assignees to ensure timely resolution​ Collecting and consolidating defect metrics for regular status reporting​ Ensuring correct linkage between defects and test cases for traceability​ Coordinating between the parties involved in defect resolution​ Participating in Agile ceremonies and understanding how defects feed into sprint backlogs The knowledge I own: Must-haves:​ Analytical mindset and attention to detail​ Good communication skills and willingness to work in international, distributed teams​ First experience with defect/issue tracking tools (e.g. ALM, Jira or ServiceNow) is a plus​ Understanding of software development and testing lifecycles​ Good command of written and spoken English Nice-to-haves:​ ISTQB Foundation Level certification​ Initial experience with ITSM processes (Incident Management)​ First exposure to ERP systems or integrated application landscapes​ ITIL v4 Foundation: Incident Management and basic Problem Management awareness The offer that would convince me: In our international team you can work with our colleagues from all over the world We develop our own product and focus on high-quality, stable solutions We are committed to build up teams where trust and honest communication are essentials to our daily work Regular salary increase, we follow the inflation and reward loyalty Continuous learning opportunities though our own e-learning platform and internal teams Flexible working hours with home office possibility Online application: Please use our online application and attach your English resume. AIIS Adatkezelési tájékoztató Privacy notice