IT Change Management Expert - Debrecen

PLACE OF WORK 4024 Debrecen, Barna utca 23 AREA OF EMPLOYMENT IT START OF WORK as soon as possible EMPLOYMENT TYPE Full-time megállapodás szerint .profile_item { list-style-type: none !important; } .profile_heading { font-weight: bold; } .profile_content { padding-bottom: 0.5rem; } .profile_section:has(.profile_item:empty) { display: none; } My responsibilities: Oversees and executes end-to-end Change Management activities, ensuring the quality, planning, approval and controlled implementation of changes with minimal disruption to IT services/products, in alignment with defined processes and stakeholder requirements. Change Management Process & Key Activities Holding Change Management training to stakeholders Ensuring quality of change requests, including formal review, documentation and compliance with defined standards Controlling and ensuring the full lifecycle of changes from creation to closure Performing initial assessment (categorisation, estimation), including impact, risk and resource analysis for IT services/products Planning and scheduling changes in coordination with stakeholders, ensuring no conflicts with other changes or events Managing and maintaining the overall change schedule and implementation windows Ensuring all changes gain relevant approvals (e.g. Change Manager, CAB, eCAB, Application/NIT Owners) Authorising or rejecting change requests and reviewing emergency and standard changes (including Standard Change Catalogue inclusion) Organising, coordinating and representing changes in CAB/GCAB meetings; aligning cross-team or cross-unit changes Communicating CAB decisions and providing stakeholders with all necessary information and status updates Coordinating implementation, testing and rollback of changes; ensuring execution within the planned window Coordinating and managing emergency changes Closing changes with proper documentation and closure notes Accountabilities: Driving KPI objectives within the organization from Central Change Management perspective Perform analysis across the Change Management process to identify optimization opportunities, and drive continual process improvement initiatives together with the Process Manager. Implementation and enforcement of quality gates for all changes and ensuring overall change quality Ensuring agreement of impacted groups, priorities and resource availability Decision-making on change authorisation in alignment with stakeholders (e.g. release management, change initiator) Facilitating communication between stakeholders, Change Managers and involved parties Tracking, reporting and resolving issues or conflicts related to the change process Performing post implementation reviews, KPI reviews and documenting lessons learned, especially for unsuccessful changes Ensuring the Change Management process is fully completed and changes are deployed within the scheduled window The knowledge I own: Excellent English (C2) language skills (knowledge of German is an advantage) Minimum 3+ years of experience and professional knowledge of Change Management ITIL certificate is a must (3/4/5) Proactive attitude and holistic view of processes Excellent communication skills (verbal and written) with customer-oriented attitude The offer that would convince me: A constantly growing organization and increasing opportunities Possibility to participate in international projects with travel opportunities State of the art working environment, easily accessible by public transportation Secure, long-term job opportunity Outstanding salary Home office possibility Online application: Please use our online application and attach your resume. AIIS Adatkezelési tájékoztató Privacy notice