Operation Support Manager

Your role: Team management and supervision Insurance license management Commission and compensation calculation Compensation proposal documentation preparation SOP and compliance documentation preparation and update to ensure comply compliance & rules requirements Audit documentation preparation Workflow creation, review progress of procedures and continuously improve Leading and conduct UAT Perform ad hoc projects / tasks as required Identify common issues and make recommendations to management for continuous improvement of the service we deliver to our customers Produce analysis reports and statistical modeling for the management Perform ad hoc projects / tasks as required Supervise the team to provide clerical and administrative support Supervise the team to support office administrative general duties, such as office facility management and IT request arrangement Supervise the team to provide the daily & monthly reports Supervise the team to s upport the company ensuring day-to-day operations are running smoothly To Succed in this Role: Form 5 / DSE Graduate or above with a minimum of 3 years or above relevant experience in office administrative management Timely report to supervisor Always have Can-Do Spirit Independent to lead a project Strong problem-solving skills Interpersonal communication skills Able to initiate and drive changes across all levels Critical thinker with innovative problem-solving skills Flexibility and refuse to blindly follow Good analytical and solid data handling experience Meticulous attention to detail Sensitive to figures and accuracy Proficiency in MS Office applications Strong Excel skill Proficiency in spoken and written English and Chinese is a prerequisite