Senior Guest Services Manager | Full-Time | Moody Center

The Senior Guest Services Manager is responsible for providing thorough management and coordination of direct personnel, subcontractors, and vendors. This position will supervise, motivate, direct, and lead large volumes of part-time Guest Services Staff for UT Men’s/Women’s Basketball games, concerts, family shows, etc. This role is responsible for creating and implementing plans to create positive solutions to any guest and/or staff challenges and acts as a liaison between the facility and clients, ensuring all clients' requirements are met and facility rules, regulations, and policies are adhered to. The position oversees the Guest Services Department and the full-time staff within the...