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Lead Tour Guide (LTG)

httpsladgovcomjobopenings · Washington, DC

External listingfull-timeRecently

About The Role

Position Title

Lead Tour Guide (LTG)

Job Type

: Full-Time.

Job Location

: Bureau of Engraving and Printing, Washington, D.C.

Requirements

: The candidate shall have a

  • U.S. citizenship
  • Minimum 3 years of customer service experience in a tour setting
  • At least 1 year public speaking experience with groups over 30
  • At least 1 year experience with Microsoft Office Suite
  • Current CPR certification
  • Must pass BEP security clearance

Duties

: The candidate must

  • Support the SLT in supervising daily tour operations
  • Ensure proper assignment of tour guides for daily and special events
  • Conduct tours for general and specialized audiences
  • Maintain readiness of tour materials and equipment
  • Serve as backup for PM or TS when necessary
  • Enforce tour policies, crowd control, and safety procedures

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