Hotel Front Desk Agent

Front Desk Agent – Hampton Inn Jupiter/Juno Beach Join our welcoming team and be the first smile guests see! At the Hampton Inn Jupiter/Juno Beach, we pride ourselves on delivering exceptional guest experiences in a warm, friendly atmosphere. We’re looking for a motivated Front Desk Agent who enjoys helping others, thrives in a fast-paced environment, and takes pride in representing a well-known brand. Why You’ll Love Working Here We offer a supportive, team-driven environment where your work truly matters. You’ll enjoy great benefits, opportunities for growth, and the chance to work in a beautiful coastal community. Benefits Medical Insurance Vision Insurance Dental Insurance 401(k) Match Paid Time Off Career growth opportunities within Hilton What You’ll Do As a Front Desk Agent, you’ll be the face of our hotel. You’ll greet guests, process check-ins and check-outs, assist with reservations, and ensure each guest has an outstanding stay. Key Responsibilities Include: Welcoming guests with a friendly, professional attitude Checking guests in and out efficiently Managing reservations and cancellations Coordinating guest requests with other hotel departments Providing information about hotel services and local attractions Handling guest inquiries, requests, and concerns with a positive attitude Supporting team members to ensure smooth operations What We’re Looking For We’re seeking a reliable, energetic candidate who is passionate about guest service and eager to grow within our team. Qualifications: 1+ year of customer service experience required 1+ year of hotel front desk experience preferred Hilton brand experience (PEP experience is a plus!) Strong work ethic and ability to work as part of a team Who You Are You’re friendly, organized, and comfortable multitasking. You enjoy helping people and take pride in making a guest’s stay memorable. You’re also able to handle fast-paced situations with calm professionalism. Ready to Join Our Team? If you’re excited to work in a dynamic hotel environment and deliver outstanding guest service, we’d love to hear from you!