Lead Application Engineer, Bonding and Gasketing
Henkel · Madison Heights, MI, MI, US
About The Role
At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow. This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. Dare to learn new skills, advance in your career and make an impact at Henkel. What you´ll do Lead product recommendations, customized products applications, new product demonstrations and troubleshooting for customers Supervise laboratory work for samples coming from customers, Lead and mentor interns and technicians Conducts hands-on testing and application work to identify and deliver solutions for customers Quantifies, documents and reports technical results to customer Documents all engineering activities in Henkel's internal systems Perform and document customer technical visits (meetings, audits, demonstrations, troubleshooting, etc.) Identifies new business opportunities, enhances the customer experience, and leverages customer feedback to improve service delivery Provide product application and technical training for field sales teams and customers while serving as a key liaison with Sales, Marketing, Product Development, Innovation, and other cross-functional partners Promotes internal innovations and best learnings across accounts Adhere to and promote SHE standards while ensuring quality issues and customer claims are reported and escalated appropriately
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