Specialist Learning Management (Italian Speaker)

About this Position The position is part of the Global Business Solution in Cairo (GBS+ Cairo), in the HRDirect Process specifically handling the operation of Learning Management. What you´ll do Responsible for end-to-end operations to organize Learning and Leadership trainings for specific programs based on Local HR and vendor alignments (including system booking, financial processing, and evaluation analysis based on report extractions if needed). Monitor and analyze the quality, feedback and success of trainings completed. Responsible to provide trainings statistics and give recommendations with needed action plan. Build relationship with relevant stakeholders by establishing the right communication channels and ensuring satisfaction of service delivery, identifying potential problems / risks and escalating issues when needed.