Business Sales Operations Executive

• We are seeking a
• proactive and analytical Business Sales Operations Executive
• to support and enhance our

Transportation (B2B)

operations. The ideal candidate will oversee client coordination, order processing, and operational execution while ensuring service excellence and driving business growth through upselling and data-driven decision-making.

What you will deliver

Coordinate with

• B2B clients
• to receive and manage transport orders, ensuring seamless execution.
• Assign, track, and monitor orders using the

Transportation Management System (TMS)

.

Liaise with

• internal teams
• to ensure timely service delivery.
• Maintain strong and effective communication with
• clients and internal stakeholders
• to resolve issues promptly.
• Identify opportunities for
• upselling, cross-selling,
• and offering value-added logistics solutions.

Analyze

• operational and sales data
• to enhance efficiency, service performance, and profitability.
• Track and report on
• key performance metrics
• , including order turnaround time, client satisfaction, and revenue growth.

Support

• teams
• with documentation, MIS preparation, and process improvement initiatives.
• Demonstrate initiative and leadership in
• problem-solving, service recovery,
• and achieving business targets.

Who You Are

• Minimum 1 year
• of experience in

Sales Operations, Business Coordination, Transportation, or Logistics (B2B)

.

Strong

• client coordination, communication, and stakeholder management
• skills.

Proficiency in

Hindi and English

• .
• Good analytical skills with experience in
• data interpretation and MIS reporting
• .
• Demonstrated ability to
• drive efficiency and identify business opportunities
• .

Educational Qualification

Any degree (Business or Management background preferred).

Proficient in

• MS Excel, CRM systems,
• and digital tools for reporting and tracking.

Key Competencies

• Strong ownership and accountability
• Analytical and data-driven mindset
• Problem-solving and decision-making ability
• Client-focused with strong relationship management skills
• Organizational discipline and teamwork