Customer Service Representative (Cantonese Speaker)

Location: Megan Avenue 2 (Nearby MRT/ LRT) Working Arrangement: 5 days in office (Duty Roster between 7am to 12am, with 8 working hours per day) We’re looking for a friendly Cantonese speaking Customer Service Representative to join our team and support the Hong Kong market . You’ll help customers by answering inquiries, resolving issues, and making sure they have a great experience, both over the phone and online. Shift work is required, and fresh graduates are encouraged to apply, we value a positive attitude and a willingness to learn. If you have more experience, we’d be happy to consider you for a senior role. What You Will Deliver Handle customer queries and logistics arrangements via phone and online platforms. Resolve customer concerns and complaints with a positive and helpful attitude. Maintain professional customer service, creating a great experience for customers. Assist Team Leaders in senior positions. Participate in shift-based work schedules. Who You Are Proficient in spoken and written Cantonese , Mandarin, and English. Minimum of SPM or Diploma. Fresh graduates are welcome to apply; prior customer service experience is an advantage but not required. Strong communication skills, problem-solving ability, and attention to detail. A positive attitude, eagerness to learn, and strong teamwork skills. What we offer Competitive salary package with attractive attendance bonus & other incentive bonus. Fixed allowances including meal and transport. On-job training. A company promotes learning, continuous improvement, and personal growth. Rotational Shifts (Morning and Noon) — No Midnight or Overnight Shifts. Job summary We're seeking enthusiastic Customer Service Representatives to join our team! Key selling points Opportunities for Growth Supportive Environment Medical Insurance