About The Role

Patient Care Management - Responsible for coordinating and managing aspects of the patient's clinical care process. Works with the providers by providing support with medication refills, DME and provides support to the patient and family. Places lab, diagnostic and scheduling orders as directed by the physicians and coordinates with facilities and patients. Monitors the Epic In Basket messages and ensures timely response is received by patient, providers and answers messages within their scope. Monitors refill request received in Epic and from Right fax and manages this efficiently to avoid disruption in patient care. Manages Prior Authorization and processes appeals appropriately. -

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Care Coordinator