SECTION LDR *

Under general direction, the purpose of this position is to perform district-based duties associated with processing business and other operational records. Some analysis of solutions to situations is necessary to complete work; department resource for procedural direction for support staff. This position is that of a team leader or of a position that utilizes a narrowly defined area of technical expertise. Employees in this classification are responsible for receiving and responding to complaints and inquiries from the public and assisting operators and monitors with required paper work. Performs related work as directed.