Manager - Retail Franchisee Operations

Role Franchisee Lead Retail Job Level/ Designation M1 /Manager Function / Department Retail Location Job Purpose Overall responsibility of managing franchisee channels and driving all activities at a VIL franchisee store spanning customer service, store-level sales, outbound sales and managing franchisee profitability. Key Result Areas/Accountabilities Franchisee handling Sales acquisition (in bound and out bound) Customer Service People management Franchisee profitability HSW Core Competencies, Knowledge, Experience Channel handling skill Good communication and convincing skills Customer handling Outbound sales handling skills Team handling skills Decision making and delivering results Must have technical / professional qualifications Graduate Years of Experience 4-6 years on role experience 1-2 years channel handling experience Preferred Industries Telecom FMCG Insurance