SFDC/CS Engineer

Role Overview We are seeking a skilled Salesforce Developer with strong DevOps experience to design, develop, and support Salesforce solutions within StarHub’s enterprise ecosystem. This role combines hands-on development with CI/CD, release management, and production support, including participation in an on-call rotation. K ey Responsibilities Salesforce Development Design and develop scalable solutions on Salesforce (Sales Cloud, Service Cloud, etc.) Build custom applications using: Apex, Visualforce, Lightning Web Components (LWC), Aura Implement integrations using REST/SOAP APIs, middleware, and external systems Customize objects, workflows, flows, validation rules, and security models DevOps & Release Management Implement and manage CI/CD pipelines for Salesforce (e.g., Git, Jenkins, Copado, Gearset, Bitbucket) Handle version control, branching strategies, and code reviews Automate deployments across environments (Dev, UAT, Prod) Ensure best practices in code quality, testing, and release governance Monitor deployments and troubleshoot release issues Production Support & On-Call Participate in on-call rotation Troubleshoot and resolve production incidents within SLA Perform root cause analysis and implement preventive measures Work closely with business and support teams during incident management Maintain system stability and uptime Collaboration & Stakeholder Management Work with product owners, architects, and business teams to gather requirements Provide technical guidance and solution design Document technical solutions and processes Required Skills & Experience Technical Skills Strong experience in Salesforce development (3–6+ years) Proficiency in: Apex, LWC, SOQL, SOSL, Flow Automation Experience with CI/CD pipeline implementation Integration experience (REST/SOAP APIs, middleware platforms) Knowledge of Salesforce security and data models DevOps & Support Experience in release management and environment strategy Familiarity with monitoring/logging tools Strong troubleshooting and debugging skills Experience handling production incidents Preferred Qualifications Salesforce certifications (e.g., Platform Developer I/II, DevOps, Administrator) Experience in telecom domain (preferred for StarHub) Knowledge of Agile/Scrum methodologies Exposure to cloud platforms (AWS/Azure) is a plus