AWM, Marcus by Goldman Sachs, Fraud Product Manager, Associate, Dallas (Richardson)

• AWM, Marcus by Goldman Sachs, Fraud Product Manager, Associate, Dallas (Richardson)
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Richardson, Texas, United States

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Opportunity Overview

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CORPORATE TITLE

Associate

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OFFICE LOCATION(S)

Richardson

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JOB FUNCTION

Product Management

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DIVISION

Asset & Wealth Management

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Wealth Management

Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data and design.

Marcus by Goldman Sachs is the firm's direct-to-consumer business. Marcus combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity.

Marcus by Goldman Sachs

As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing high-yield savings accounts and Certificates of Deposit (CDs) directly to individual consumers. Marcus combines Goldman Sachs' 150+ years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers, and is recognized as the largest pure online bank, delivering a fully digital experience without physical branches.

YOUR IMPACT

Are you a consumer-oriented product leader looking to apply your analytical and creative skills to deliver breakthrough financial products and frictionless customer experiences? Goldman Sachs is looking for a Fraud Product Manager to join the growing Product team within the Assets & Wealth Management Division. The ideal candidate is extremely resourceful with prior experience managing/launching successful products, leading agile teams, and driving decision-making across cross functional groups.

As a Fraud Movement Product Manager, you will be responsible for the implementation of fraud controls throughout the end-to-end customer lifecycle, including account opening, transaction initiation, and servicing. You will engage with key stakeholders across business, product, engineering, and brand teams to develop, prioritize and own a part of the product roadmap for Goldman Sachs. You will drive the agile development process to deliver new features and functionality, identifying and measuring key metrics to ensure a best-in-class customer experience across our web and mobile properties.

This is an opportunity to make an impact in the industry – delivering value to the customer through delightful UX and thoughtfully curated features. In this role, you will join a team committed to superior customer experience, operating at a fast pace to enhance the US Deposits product line.

This is for a 2026 start date.

HOW YOU WILL FULFILL YOUR POTENTIAL

• Lead cross functional teams to define and design differentiated products and experiences across the customer cycle.
• Define feature development, build consensus among stakeholders and partner with engineers and designers to deliver high quality experiences
• Analyze quantitative and qualitative customer feedback to inform product strategy and pipeline development
• Research industry trends and features to develop and pitch recommendations for the product roadmap
• Define new features to be built, write user stories and acceptance criteria and groom stories with developers and designers
• Collaborate with other product managers and designers to ensure cohesiveness of the overall customer experience
• Interface with our customers to build delightful experiences
• Own and drive a product roadmap to meet business goals, achieve key performance indicators and provide a world-class customer experience

BASIC QUALIFICATIONS

• 2-3 years of product management experience in a fast-paced, agile product development environment
• Experience working in fraud prevention and/or detection
• Experience leading cross functional teams and managing/launching successful products

Proficient in Excel, PowerPoint, JIRA and Confluence

Bachelors/Undergraduate Degree

PREFERRED QUALIFICATIONS

• Technical knowledge (including HTML/CSS/JS/SQL)
• Experience in technical product management
• Prior consumer banking/financial services experience

OTHER SKILLS

• Proven analytical skills and problem solving ability paired with meticulous attention to detail
• Self-motivated and proactive team player who takes ownership of and accountability for projects
• Strong organizational skills with an ability to effectively manage competing priorities
• Strong relationship-building skills
• Ability to communicate complex issues to a wide array of internal stakeholders
• Desire to work in a fast-paced environment, consistently adhering to strict deadlines and evolving priorities

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.

We Offer Best-In-Class Benefits

Healthcare & Medical Insurance

We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance.

Holiday & Vacation Policies

We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year.

Financial Wellness & Retirement

We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees’ priorities.

Health Services

We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices.

Fitness

To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount).

Child Care & Family Care

We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available.

Benefits at Goldman Sachs

Read more about the full suite of class-leading benefits our firm has to offer.

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