Associate Project Manager

Likewize is searching for an Associate Project Manager to join our global headquarters in Southlake, Texas. In this role, you’ll be supporting our global ERP transformation by blending foundational project management responsibilities with ownership of change management activities across multiple functional workstreams. The ideal candidate thrives in a fast‑paced environment, is highly organized, and can influence stakeholders across global teams.

As the Associate Project Manager, you’ll coordinate readiness activities, stand up and facilitate structured workstream routines, own certain RAID processes, and ensure that change impacts, training, and communications are well‑managed and aligned across the program. You will also lead preparation, coordination, and tracking for User Acceptance Testing (UAT).

Key Responsibilities

Change Management Leadership

• Stand up, coordinate, and maintain a Change Champion Network across regions and functions
• Create, manage, and keep up to date a consolidated change impact assessment spanning all workstreams
• Develop and maintain the overall communications plan and training strategy in partnership with workstream leads and SMEs
• Drive organizational readiness checkpoints, ensuring risks are identified early and escalated appropriately
• Partner with global process owners, SMEs, and functional leaders to promote awareness, adoption, and alignment for upcoming ERP‑related changes

Workstream Ownership & PM Support

Serve as the project manager for assigned workstreams, supporting the global alignment of scope, design decisions, and timelines

Stand up and facilitate regular internal project routines

Prepare and deliver clear, concise status reports for program leadership and stakeholders

Manage the RAID log for assigned workstreams, including identifying and tracking risks, assumptions, issues, and dependencies, ensuring timely escalation and resolution, and documenting key decisions

UAT Planning & Coordination

• Develop and maintain the UAT test strategy, UAT calendar, and tester rosters
• Collaborate with functional SMEs to prepare UAT scenarios and ensure full coverage of end‑to‑end business flows
• Track the development and execution of test cases throughout UAT cycles
• Monitor and escalate open defects/issues, and ensure proper documentation, triage, and resolution workflows are followed
• Support UAT readiness, including environment validation, data preparation, and tester onboarding

Required Qualifications

• Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, or related field
• 3 – 6 years of experience in project coordination, project management, or change management
• Experience working cross-functionally at a global company
• Experience in creating polished communications, presentations, and structured documentation
• Some experience supporting large technology or ERP transformation programs
• Some experience supporting UAT (User Acceptance Testing)
• Ability to be a self-starter and resourceful in new or ambiguous settings
• Strong skills in organization, attention to detail, and relationship-building
• Proficiency with project and collaboration tools (e.g., MS Project, Azure DevOps/Jira, Confluence, SharePoint, Excel, Teams)
• Ability to work flexible hours to support collaboration with global teams across multiple times zones

Preferred Qualifications

• Project management certification (e.g., PMP, PMI-ACP, or equivalent)
• Familiarity with organizational change management (OCM) frameworks such as ADKAR

About Us

At Likewize, we Go for Growth. To us, that means passion over complacency, accountability over excuses, teamwork over silos, and professionalism as the standard. This is how we create success. If that fires you up, you’re going to love it here.

Our global headquarters in Southlake, TX are easily accessible to both Dallas and Fort Worth and are 5-minute drive from Southlake Town Square. We offer competitive compensation, market leading benefits and many fantastic onsite amenities through our real estate partner, VariSpace. VariSpace is designed to elevate the way businesses approach the office. Our innovative workspace brings a first-class employee experience with covered parking, spacious break areas, raffles/games, onsite gym, coffee shop, café, and state-of-the-art facilities.

Are you ready to join Likewize?

The world runs on connected devices.

At Likewize, we make the experience around them work better.

We partner with many of the world’s biggest brands to design and deliver seamless device journeys across protection, repair, upgrade, and renewal. We help our partners unlock growth by putting customer experience at the center of the entire device lifecycle.

When tech goes wrong, we make it right. When customers are ready for something new, we make the transition simple.

We operate at global scale, but never lose sight of the individual customer. Innovation is part of our DNA. We move fast, challenge the obvious, and look for better answers.

We are driven by Success, Passion, Professionalism, Accountability and Teamwork – and we look for people who share the same values. At Likewize, we Go for Growth.

To us, that means passion over complacency, accountability over excuses, teamwork over silos, and professionalism as the standard. This is how we create success.

If that fires you up, you're going to love it here. Apply to join us today!

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