Microsoft O365 Manager

The M365 Manager provides technical leadership and governance for the company’s Microsoft 365 E5 platform, spanning collaboration (Exchange Online, SharePoint Online, Teams, OneDrive), security and compliance (Microsoft Defender, Microsoft Purview, Microsoft Entra ID), endpoint management (Intune), and AI-enabled tools (Microsoft 365 Copilot). This role leads and develops the internal M365 team and serves as the primary owner of the company’s Managed Service Provider (MSP) relationship, including SLA performance, service quality, escalations, and contract/license management. The role reports to Director, Infrastructure & Operations.