About The Role

Customer Service AgentYOU WILL NOT BE EMPLOYED BY INSTANT IMPACT, THIS ROLE IS BEING ADVERTISED ON BEHALF OF A CUSTOMERRole PurposeAs a Customer Service Agent, you will be the first point of contact for our customers, ensuring queries and issues are quickly understood, triaged and directed to the right teams. You will play a key role in improving responsiveness by coordinating case activity, keeping customers informed, and helping drive timely resolution.

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