Team Lead, Seasoned Assets & NPL/RPL

Job Purpose This role manages the full lifecycle of assigned client projects, serving as the primary point of contact for clients and internal teams. Responsibilities include coordinating work assignments, leading kick-off calls, delivering client reports, and providing coaching and training to staff. The role also requires subject matter expertise in default mortgage servicing — including NPL, RPL, and Scratch & Dent portfolios — to review complex exceptions and ensure consistent, accurate outcomes. Responsibilities - Manage all aspects of assigned client projects. - System set up, scope and script requirements. - Communicate project-specific requirements and job aids to...