Client Support Lead Specialist, Cash Function

Job Summary This role is an escalation point for resolving complex operational and system issues, supporting customers and internal teams, and serving as the subject matter expert for MSP Cash and Corporate Accounting functions. Primary Responsibilities - Serve as the escalation point for complex MSP Cash and Corporate Accounting issues. - Provide advanced troubleshooting and support to Client Support team members. - Resolve customer issues, identify root causes, and drive timely resolution. - Monitor and respond to customer-impacting system issues. - Manage escalated cases and ensure adherence to service standards. - Collaborate with Product, Development,...